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We don’t blame you. Please fill out the appropriate form below and let us know how we can assist you, as well as when the best time to reach you is, and how you’d like to be reached  — phone or email. If you are a current customer and need help, please choose “Submit a Ticket”below. Please do not submit the general contact form below if you need help, as this will not generate a Help Ticket in our support system.

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I want a job!

Heard RecordsOne was a really great place to work?

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Catholic Health Initiatives

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RecordsOne Transcription

Need to expedite a STAT or just need some help? 

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Shriners Hospitals for Children

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I need help!

Don’t see your facility above, submit a ticket here. 

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Moffitt Cancer Center

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BayScribe Customers

BayScribe users open a support ticket here.

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Other stuff you may need

New Users. Enhancements. More…

New User Request

Need a new user setup; no problem.

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Enhancement Request

Like to suggest a system enhancement.

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New Provider Request

Request to have a clinician added.

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Where we check the mail


Address:10641 Airport Pulling Road N Suite 30 Naples, FL 34109-7330

Main Phone: 239-451-6112

Toll free: 888-801-0106  

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