RecordsOne developed the v6 Platform to radically change the way health care creates and uses clinical information and data. The v6 Platform provides high-value, low-cost & low-risk solutions that power Collaboration, Analytics & Reimbursement — CARe. If you’ve come to the realization that ‘there has to be a better way’ to solve your challenges in the ‘new world of health care’ — to find the ‘needle in the haystack’ — where Meaningful Use and Accountable Care are the new normal then congrats, you’ve come to the right place!


Collaboration is key in health care to efficiently and accurately ensure complete and accurate clinical documentation. Likewise, improving the quality of care in the near and long term requires that providers, staff and researchers have access to timely and accurate data.


It’s been said — correctly — you cannot improve what you cannot measure. It’s also been said, that if you didn’t document it, then it didn’t happen. We say — how do you measure what’s been documented properly, and what hasn’t been, without v6!


Reimbursement is more than just the dollars received for providing care; it’s also the monies spent on providing care, as well as those saved in providing the best possible tools… without v6, you’re swimming against the current in a hurricane!





Days to ROI



Why We’re Different

RecordsOne provides highly-available healthcare solutions that power CARe.  It’s impossible to provide high-quality care and get reimbursed appropriately without having affordable tools to stratify and analyze patient data. We provide these tools, and just like you, we expect them to be available 24x7x365 — no exceptions!
RecordsOne is creating positive disruption in the healthcare market — high-value, low-risk & low-cost software solutions. If you need a spreadsheet that spans years to calculate ROI when investing in software, then you are paying too much! With RecordsOne, a dinner napkin will likely suffice for calculating your rapid return.
Not only will the overall expense of using our tools be low, the solutions will be deployed as quickly as your team is able to keep up. We’ve had health systems online in less than 7 weeks, enjoying the platform and seeing ROI in less than 90 days! It’s not too late to be tech-enabled to meet ICD-10 head on!  At least not with RecordsOne on your team. It’s time!
You have unique needs — you know it; we know it! RecordsOne believes that in order for you to get the most from any technology, it needs to be customized to your needs. Unlike the ‘big’ HCIT vendors, we don’t fear customization; we encourage it. Customization is what turns a product into a solution… come and get some!

  • Expected Uptime 100%
  • Expected Satisfaction 99%
  • Expected Renewal 98%

Who We Are


Our vision is that RecordsOne will be heralded as a trailblazer that accelerated the transformation of the healthcare industry; and, as an innovative solutions provider that turned the industry on its ear and redefined what was expected in terms of software affordability, scalability and rapid ROI.


Our mission is to “Power CARe” — provide innovative and affordable tools that enable Collaboration, Analytics and Reimbursement (CARe) — like no other solution. Health care needs powerful and affordable tools to improve the quality of care as well as improve efficiency and reimbursement.


Our commitment to you is this — if you can get better software elsewhere, you should. ‘Better’ means something different to everyone. To us, ‘better’ means that the software does what you need, more reliably and at a better price than getting it from RecordsOne. What does ‘better’ mean to you?


Our licensing is the fairest you will find anywhere. We offer: 1) A one-year licensing term. 2) 90-day ‘no cause’ termination! 3) Quarterly invoicing, no interest.

Seriously… do you need more than that?

The Team

Our team is stacked with top-tier developers skilled in the development of highly intuitive, highly scalable cloud-based applications. Performance is our strength, and we believe downtime is just unacceptable in healthcare.

Ron Neuenberger, President & CEO

Prior to starting BayScribe in 1999, Ron and Bill created Angelfire.com, which was in the top ten most-visited websites in the world, before being acquired by Lycos. If you don’t know about Angelfire.com, check this fun link out. Ron and Bill would go on to do some work for Network Solutions before getting back into Clinical Documentation with the formation of BayScribe (now RecordsOne).

Bill Michel, Chief Architect

Before joining Ron and forming Angelfire.com, Bill wrote software that guided rockets for NASA. No, not joking. Bill is our very own Rocket Scientist. In addition to developing our highly scalable software architecture that powers the v6 Platform and BayScribe, Bill has developed many of our proprietary tools, like our v6 nSight Formula technology.

Steve Bonney, Executive Vice President, Business Development & Strategy

Before leading the transition from BayScribe to RecordsOne, Steve helped to reshape the company’s products, partners and strategies as those of a dictation and transcription solutions provider, to the now best-of-breed data creation and workflow engine — the v6 Platform. He’s authored some articles for JAHIMA, done some blogging and you may be able to catch him speak from time to time at an AHIMA event.

Amy Czahor, Vice President, Optimization & Analytic Services

Amy joins the team from Sutter Health where she was a member of the HIM shared services transformation team. She was a CDI program manager for 7 acute care campuses, led ICD-10 physician education efforts across the system, designed queries for the system, developed EHR workflows, led regional ICD-10 steering committee, and was a member of the system ICD-10 executive steering committee, the system coding quality and the system sepsis teams. Amy pioneered the integration of quality outcome measures in CDI workflows (mortality, readmissions, HACs & PSIs) via data analytics and refined data processes, without wearing a ‘coon-skin cap!  Isn’t it obvious why she joined the team?


Lisa Tritt, Vice President, Customer Satisfaction

Prior to joining RecordsOne, Lisa worked with Ron at Signal Transcription, MDI & Transcend for over a decade prior to opening Main Street Transcription Service, LLC in April, 2010.  Lisa, experienced in network configuration and interfaces, keeps her brainiac colleagues in check by focusing on day-to-day operations, policies, procedures, documentation and client support.

Dean Ganskop, Vice President, v6 Platform Development

Prior to joining the team, Dean was the IT & Solutions Development Director for one of our transcription partners, who ended up selling to MedQuist — oops! Dean has built a young, energetic team of highly skilled programmers, most of which are former students. In his spare time, Dean teaches web application development courses at the Rochester Institute of Technology — but please, don’t call him Professor.

Chana Feinberg, Sr. Director, Project Management & Process Design

Chana (not Hannah), joins the team with nearly 20 years of HIM expertise. Chana has expertise in project management, Electronic HIM system implementation, revenue cycle management consulting and healthcare compliance. As a former HIM director, Chana uses this experience to assist clients with needs assessments, gap analysis, scope decisions, and business process transformation proposals. And as a former adjunct lecturer for the City University of New York, HIM, BS, program, she has no issue carrying the conversation.

Brent Smith, Sr. Director, Voice Solutions

Prior to joining BayScribe, Brent was best known for the creation of the ultra-popular Digital Voice for Windows (DVI). Yes, that was Brent’s baby, and many of the tools you loved then are still available right now in BayScribe.

At some point, we hope you will get to meet others on the team…

Don't Be Shy

Drop us a line anytime, and one of our team members will respond to you as soon as possible, so one you can start reaping the benefits of the v6 Platform!

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